Frequently Asked Questions

How does MyTokenPort work?

MyTokenPort allows you to easily swap various cryptocurrencies to your preferred tokens. The process is simple:

• Select the tokens you want to exchange
• Enter the amount you want to swap
• Provide your receiving wallet address
• Send your cryptocurrency
• Receive your exchanged tokens automatically

Which cryptocurrencies can I swap?

We support 300+ cryptocurrencies including:

Do I need to create an account?

No! MyTokenPort is completely non-custodial and requires:

• No registration
• No personal information
• No KYC verification

How long do exchanges take?

Most exchanges complete within 5-15 minutes. The process includes:

• Network confirmation (1-3 mins)
• Exchange processing (2-5 mins)
• Final transfer (2-7 mins)

Can I track my exchange?

Yes! Each exchange comes with:

• Real-time status updates
• Transaction hash tracking
• Email notifications (optional)

What if my exchange takes longer?

In rare cases, exchanges might take longer due to:

• Network congestion
• High volume periods
• Blockchain maintenance

Our support team is available 24/7 to help track any delayed transactions.

How are rates calculated?

Our rates include:

• Current market price
• Network fees
• Exchange fees

We guarantee the best available rates through our multi-exchange routing.

Are there minimum or maximum limits?

Yes, limits vary by cryptocurrency and are displayed in real-time. Typical ranges:

• Minimum: $30-50 equivalent
• Maximum: $10,000+ equivalent

What about network fees?

Network fees are:

• Shown upfront before exchange
• Vary by blockchain network
• Updated in real-time

Is MyTokenPort safe?

Yes! We prioritize security through:

• Non-custodial exchanges
• No account requirements
• Smart contract automation
• Enterprise-grade infrastructure

What if I made a mistake?

Important safety tips:

• Always double-check addresses
• Verify network compatibility
• Contact support immediately for issues